Unfortunately there isn't anywhere near enough PC work for me to reach 25 hours a week. As 99% of my work is done via my mobile, the employer was able to negotiate the agency down to me having to record at least 25 hours of work a week via HubStaff to be paid as though I had worked for 40 hours. At first they were adamant that any work activity not done via my PC would be unpaid as they could not monitor it through HubStaff. The agency has a different idea from the employer about how I will be paid. The employer is only using them as she hires a few other people through the agency and she is happy with their performance. The agency being used is not used to dealing with roles like this as the rest of the people who work for them all have jobs with standard working hours. However, the employer pays an agency, who then pays me my wages. She told me that, if there wasn't enough work a week for me to reach 40 hours of work, I would still be paid as though I had worked a full 40 hour week. Prior to starting the role, I asked the employer how pay was going to work since there weren't regular working hours. So there's the potential to be woken up at 03:00 with a phone call.
I have to respond asap if it's sent between 08:00 to 20:00, otherwise I can take my time.
Most of the work is responding to chat messages (done via an app on my phone) as they are sent. I've recently started a new role that is basically a customer support role.
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